Champlain Hospitals launched a region-wide initiative to help patients and visitors make more nutritious food choices, starting with hospital retail food environments such as cafeterias and vending machines, where small changes can reach thousands of people.
About Champlain Hospitals
The Challenge
How do you improve food choices across an entire hospital region when people are tired, stressed, and grabbing whatever’s quickest? That was the challenge Champlain Hospitals set out to solve.
Hospitals aren’t only feeding patients. They’re also feeding staff and visitors, and in busy, high-pressure moments, nutrition isn’t always top of mind. The team needed a practical way to make healthier options easier to access in hospital retail settings.
They also had to tackle the complexity of “food in hospitals” across many environments, cafeterias, vending machines, volunteer and franchise operations, without getting stalled by the added complexity of patient menus.
Solution Timeline
“We are essentially asking hospitals in the Champlain region to act as role models concerning the food they’re serving so that people can make their own health decisions regarding what they’re eating.”
Features Used
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